You may change your details at any time by advising us in writing via email. All information we receive from our clients is protected by our secure server. Our secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.
WHEN DO WE COLLECT PERSONAL INFORMATION?
Personal information is any information in any form by which you are identified or from which you are reasonably identifiable. We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, email address, IP address and geographic location to enable us to send information or process your request and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our service desk.
HOW WE USE YOUR PERSONAL INFORMATION?
We may use personal information collected from you to deliver our services including: providing technical support, providing you with direct marketing material, updates regarding our website and offers, sharing useful content, and measuring customer satisfaction. Marketing communications are only sent to you if you have registered or subscribed to such by registering your details with us. However, if you wish to opt out receiving any such information you may let us know at any time either by email or unsubscribing and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing or marketing products and services.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of DPT Solutions Pty Ltd, our clients or third parties. If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in personal or customer information.
We will never disclose your personal details to a third party except the necessary information required by providers of products or services which you have purchased, for payment processing or to protect the rights, trademarks and other legal rights property or safety of DPT Solutions Pty Ltd, our clients or third parties or if required by law.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting client needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
LINKS TO OTHER WEBSITES