Telstra's three million internet customers have been left without coverage after an unexplained outage.

The outage occurred at 1.50pm (AEST) as customers in Sydney, Melbourne, Canberra, Adelaide, the Gold Coast, Brisbane, Townsville, Tasmania and Perth reported their connections were down on web forum Whirlpool.

Virus Alert

Be alert for fraudulent e-mails claiming to be from FedEx regarding a package that could not be delivered. These e-mails ask the receiver to open an attachment in order to obtain the airbill or invoice for picking up the package. The attachment contained in this type of e-mail activates a virus. DO NOT OPEN the attachment. Instead, delete the e-mail immediately.

These fraudulent e-mails are the unauthorized actions of third parties not associated with FedEx. When FedEx sends e-mails with tracking updates for undeliverable packages, we do not include attachments.

FedEx does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in FedEx custody.

Email for some Telstra BigPond customers may not be reaching its final destination, with the company investigating a delivery issue that has been hitting the company since the weekend.

Number of BigPond's SMTP server IP addresses (mail.bigpond.com) have been blacklisted by security which means users get bounced back email when they try to send emails out using mail.bigpond.com

The issue is believed to be affecting at least several hundred users, who are currently not receiving email, while senders receive bounce back notices for emails sent out from BigPond network. 

"The issue is under full investigation and we are checking the email addresses concerned. We apologise for any inconvenience and hope to have the cause identified quickly and full services restored for those affected customers," Telstra said.

Is staying in business important to your company?

We don't want to be sensationalistic here, but there is a serious real-world link between data loss and staying in business. Let's look at some statistics.

Microsoft's OneNote is often seen as one of the extra applications that is bundled in with several Microsoft Office packages.  In this article, We'll introduce OneNote, and show off some neat things it's used for, and how it can make your life easier.  OneNote has a whole slew of neat features that you can take advantage of, which we'll cover in the article as well.

Don't you hate it when you contact us for tech support with a strange issue, and then you can't recreate it? Don't feel bad. It happens all the time, even to us. Sometimes those rarely occurring issues can't be fixed unless you get some photographic evidence of what's going on. This quick guide will show you how to take screenshots of your desktop.

 Who isn't looking to spend a little less or get more out of their current investments? The costs of day to day business for small businesses need to be within budget, but you still need to give your staff the tools they need to get the job done. Here are some tips for cutting costs without making big sacrifices.

DPT Solutions began with the idea that superior support for businesses is not an impossible feat. Possibilities are actually rather limitless in the new ways we can find to help your company manage its IT support and computer services to provide the best solutions for clients.  With this in mind, we've launched our corporate blog to further help you get the most from your services and enhance your online presence. 

Our blog will stay posted on our latest features and updates, useful tech news, as well as tips and best practices for running your business more effectively.

For another way to get support fast, log in to our website and check out our support page to enter a quick ticket or schedule remote or live support. We are always looking for new ways to provide better services as well, if you would like to submit a comment or question please use our contact page to get in touch with us. 

Cloud computing is one of the largest growing areas in the IT industry. The concept of “Cloud Computing” refers to the hosting of a server or an application by a third party in an offsite location accessed via the Internet. The premise is that the vendor will not only provide the client with a reliable experience, but one that will be resistant to downtime and data loss.

Personally, I know that the Insurance industry has been enjoying the benefits of cloud computing for many years. But what are the caveats and recent concerns garnered by those enrolled in these online services?