{loadposition widgetmenu}
{loadposition jc_login}
Thursday, 23 February 2012 15:27

Telstra's Internet outage left millions without Internet nationwide

Written by  DPT Solutions Pty Ltd

Telstra's three million internet customers have been left without coverage after an unexplained outage.

The outage occurred at 1.50pm (AEST) as customers in Sydney, Melbourne, Canberra, Adelaide, the Gold Coast, Brisbane, Townsville, Tasmania and Perth reported their connections were down on web forum Whirlpool.

Angry customers have complained about not being able to speak to anyone at Telstra.

A Telstra spokesperson told news.com.au the telco did not know what caused the outage but they were investigating the problem.

"Telstra lost connectivity progressively to its international data network at around 1.40 this afternoon meaning customers could not access international websites from either their mobile or fixed services," a spokesperson said.

"Customers who couldn’t access international sites were then overloading domestic sites causing major issues in accessing Australian sites as well."

"The vast majority of customers have been progressively coming back on line since 2.25 this afternoon. Telstra’s engineers are continuing to monitor the network and identify the cause.

"We are also experiencing a high volume of calls to our customer service centres which means some customers may be having difficulties getting through at this time.

"Customers accessing our online services may also be experiencing difficulties.

"We will continue to keep our customers updated."

Last modified on Thursday, 23 February 2012 15:31
DPT Solutions Pty Ltd

DPT Solutions Pty Ltd

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Blog subscription

Receive email notification when a new item is added in this blog.
More in this category: « Malicious Email - BEWARE

Leave a comment

Make sure you enter the (*) required information where indicated.
Basic HTML code is allowed.

Latest Blog Entry

Latest News

Our Site Has Launched!


Welcome to Our New Site!
We are proud to announce the unveiling of our new website at DPT Solutions!


Contact Us

Learn more about what DPT Solutions can do for your business.


Call us today    (02) 8115 9555

435/14 Lexington Drive
Bella Vista, NSW 2153

facebook twitter linkedin #