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(02) 8115 9555
In my opinion if you are looking for professionalism, someone who knows there stuff and want it fixed the first time, Mason and the Team at DPT Solutions are the ones to call
Mason and the Team at DPT Solutions are what I would say one of the most professional business’s that I have been involved with during my 13 years in the Real Estate Industry.
DPT Solutions has introduced our business to new and exciting technology over the years that has advanced our business quicker than others, with service & professional advice that is second to none.
I don’t think there has been one instance that DPT solutions did not have the solutions to fix a computer or software problem.
In my opinion if you are looking for professionalism, someone who knows there stuff and want it fixed the first time, Mason and the Team at DPT Solutions are the ones to call.
We recommend DPT Solutions to any company needing high level of service
New South Wales Strata Management is a large strata management business operating primarily in the Western suburbs of Sydney but with properties under management all over the state.
We operate from a 4 storey building in Parramatta with 42 staff and around 50 individual workstations operating in a Windows environment. Our primary strata software is Rockend’s, Strata Master product which is a very capable program and suits our needs very well. Our servers are under 2 years old and were provided and commissioned by DPT Solutions who provide all of our IT support for the network and SQL solutions. They also setup and commissioned our Exchange Server, Terminal Services server and Billback server.
We have been working with Mason from DPT Solutions in a trusted relationship for around 4 years and he has taken the time to become intimately familiar with our systems and the needs of our business. They are capable of providing qualified assistance at short notice when things go wrong...as they do, and have established a managed server service to suit most businesses. We also subscribe to their microwave Internet Solution for our telephone system which has served us well and saved us a significant amount in call costs.
DPT has since starting with us, added other strata business’ from the district to its portfolio and I see them becoming quite a force in their chosen area because of their understanding of the strata industry. Masons direct no nonsense approach to problem solving and his excellent knowledge of database and network administration have served us well and are an asset to his business.
We recommend DPT Solutions to any company needing this level of service.
We use DPT solutions for our in office IT needs as well as Internet and Phone systems and find their service efficient and very cost affective. I would highly recommend DPT solutions as telecommunication provider as well as for IT solutions. The cost of the services with DPT solutions has been a 1/3 of my previous providers and my business has made a huge saving by moving our services to DPT solutions. Very happy customer!
Thank you for your prompt service since we have moved our business over to your company. In this day and age business relies so heavily on computers and any problems that arise need to be attended to ASAP.
Previously we have waited for days and sometimes weeks to get anyone to attend to our problems.
This has not happened with your company and we look forward to a long and healthy business relationship with your company.
I write this in appreciation to the service that I have received from yourself over the past 8 years.
From my humble beginnings as a small fish in a very big pond to now the running of that big pond, your help knowledge and assistance has always been available at the drop of a hat.
I have dealt with many so called solution experts and I can honestly say that compared with your knowledge and problem solving ability they are second rate (you should train them).
If you ever need a personal recommendation please pass on my contact details to your prospect.
Without DPT Solutions our real estate office at Starr Partners Merrylands could not run anywhere as effectively as we do today. The collective experience at DPT Solutions has saved many possible lengthy delays that would have cost us time and consequently money through the systems that they have recommended and implemented and their continual ongoing support. When things do go wrong, the DPT team is always on top of the problem before it gets out of hand. I will always recommend DPT Solutions and rely on their advice always.
The team at DPT Solutions are always very helpful, professional and prompt. When a call is made regarding technical assistance, response time is usually the same day and in our business, that is critical.
The team at DPT Solutions were able to create a program that allowed us to import data from an “rpdata” property management program to our existing property management program being “Console”. This saved our business value time and resources. Their efforts in designing this program saved our staff the task of manually entering in the data which would have taken several days.
We would have no hesitation in recommending DPT Solutions to any business that is in need of IT support or development of software programs.
Salescraft approached DPT Solutions to enable our internet and phone system in our new office. They were professional, prompt and very helpful and did an excellent job. Their customer service since implementation has been excellent as well."
When we were looking for our solution regarding our IT we spoke with several companies. We understood how important this component of the business is to ensure our ongoing success. After much deliberation we selected DPT solutions. We felt that Mason and the team were proactive and highly responsive when required.
We were confident in their abilities and they provided a clear strategic plan with our IT maintenance.
DPT Solutions are the only people we trust when it comes to meeting our business needs and solving our computer problems. Any money we spend on our computer system we know is money well spent as DPT Solutions provide us with reliable products and excellent service with a quick response time which is crucial when running a business. DPT Solutions is the only company we would and do recommend for all your computer needs – a great business partner to support your business.
“I can honestly say that I was a skeptical VOIP user to begin with – I had reservations about down time and quality of service. Fortunately after a few minor teething problems which the DPT team attended to promptly and efficiently I have had no problems with either our internet or phone service. I have been converted.
We have reduced our monthly costs on phone and internet services substantially without compromising on quality of service to our customers. I would and do recommend DPT solutions to anyone enquiring about internet and phone services.
Keep up the good work!”
“DPT has provided such amazing personalized service which is hard to come by these days. Not only do they offer a good affordable product, of greater importance is their quick response to problems. Any initial issues I did have were acted upon and resolved very quickly so I could get straight back to running my business.”
Our company has been reliant on Mason Degani and his team for technical support and advice for the past 6 years. His expertise and knowledge of computer systems and networks has been invaluable to the ongoing operation of our business... I have found their patience and perseverance to fix all technical issues in a timely and efficient manner a true asset to his business. They understand the cost to a business with technical downtime and has on occasion worked through the night to ensure that our system is back on line by open of business. It is this level of commitment that makes their services invaluable to the operation of our business.
We are a real estate network of some 27 offices, I have known Mason Degani for several years now and our franchisees have always spoke very highly of his work and due diligence in attending to their IT needs. DPT has been an integral part of their business as you can imagine as without a reliable IT specialist our businesses would come to a standstill. In my capacity I have had a number of occasions where I have had to work on issues with Mason and he has always been prompt and reliable I couldn't ask for any more.
DPT Solutions has been our Console Gateway technical support consultant for the last four years. Their experienced IT consultants were always available to solve day to day system operational issues as well as develop, improve and meet new organisation system requirements. Their experienced staff have always been available to provide the necessary training. I also found DPT Solution staff to be reliable and approachable and I recommend their Console Gateway technical support services.
Mason has been our IT Manager since the inception of our business in 2002. Mason knows our computer system inside and out. He is fantastic at what he does and nothing is ever too much for him. He is always contactable and responds to our requests immediately.
‘We have worked closely with Mason and the team at DPT for many years and we have always found them to be professional, knowledgeable and courteous. We have also received a lot of feedback from our joint clients who have been very pleased with the service they have received from the DPT team’
“We first met Mason from DPT Solutions when we requested a wireless internet service into our office. From this initial contact Mason and his staff have offered exceptional service by far exceeding our expectations. So impressed by the service provided we cancelled orders with other IT vendors and directed them to DPT Solutions as we knew we could rely on Mason & his team”. office.
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Call us today (02) 8115 9555
435/14 Lexington DriveBella Vista, NSW 2153